CRO · On-site

49.64% conversion rate from an 8% cart discount

A surgical cart-recovery offer that converted nearly half of triggered sessions.

Channel
On-site · Cart recovery
Industry
eCommerce
Duration
1 week
49.64%
Conversion rate
69
Conversions
65%
Mobile CVR
75%
Tablet CVR

Overview

This is a On-site · Cart recovery case study for a ecommerce client, run by Muhammad Naveed over 1 week. The headline result was 49.64% conversion rate. A surgical 8% cart-recovery discount that converted nearly half of all triggered on-site sessions.

Cart abandonment was the biggest leak on the site. The brand had tried generic exit-intent popups with mid-single-digit conversion rates.

Live dashboard

The numbers, side by side.

Device performance
Conversions
69
Desktop CVR
46.09%
Mobile CVR
65%
Tablet CVR
75%
On-site · Cart recovery results dashboard for 49.64% conversion rate from an 8% cart discount showing 49.64% conversion rate

Campaign analytics — conversion rate by device.

Challenge

Cart abandonment was the biggest leak on the site. The brand had tried generic exit-intent popups with mid-single-digit conversion rates.

Strategy

  • —Trigger on intent, not on time
  • —Offer a meaningful 8% cart-level discount instead of a token coupon
  • —Device-aware copy and CTA placement
  • —Track CVR per device, not just blended

Execution

  • —Built a single high-intent rule firing on cart pages only
  • —Tested mobile-first creative with one-tap apply
  • —Daily review of device-level CVR for 7 days
  • —Killed underperforming variants after 48h

The story

“An 8% discount sounds small until you see what it does at the right moment. Triggered only on real cart-abandon intent, the campaign converted 49.64% of sessions overall — and 75% on tablets. 69 conversions in a single week, with no extra ad spend. Sometimes the highest-ROI lever isn't media — it's the offer.”

— Muhammad Naveed

Key takeaways

01

Offer beats copy beats placement

02

Tablets convert higher than mobile — segment them

03

On-site CRO compounds with paid media

Next campaign

1,297% ROAS on a Nordic Google Ads account

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